Services
Done-For-You Offerings
We offer a number of done-for-you services which allow you to reap the benefits of high-quality support optimization without needing to dedicate time to learning and implementing the concepts.
Pre-Scripted Responses
Our Pre-Scripted Responses package includes the following deliverables:
- Base framework for using pre-scripted responses.
- Response organization structure.
- 10 high-quality pre-scripted responses and associated automations, if applicable.
- Calculated cost savings after implementation.
- Final PDF report listing all responses, initial math, end math, and time and dollar savings.
Customer-Facing Knowledgebase
Our Customer-Facing Knowledgebase package includes the following deliverables:
- Base structure of knowledgebase, if not already existing.
- Identify and create best organizational structure.
- First 10 KB articles written.
- Calculated cost savings after implementation.
- Final PDF report listing all created articles, initial math, end math, time and dollar savings.
Consulting Services
We offer individualized consulting services designed to solve your business’s unique challenges. Pricing varies based on scope of work.
We use a value-pricing model and do not charge based on hours worked to ensure you get the best results and best value for your money.
Interested in working with us? Reach out to us at support@omegacollective.net or book a call with us here.
Self-Paced Resources
We offer a number of online courses at a discounted rate to allow you to learn and implement our strategies on your own time. All courses are hosted on the skool.com platform.
PLAN FOR Success
The PLAN FOR Success is a complete end-to-end system for optimizing support processes and uses our uniquely designed approach targeting seven key areas of support in order to optimize your entire support system. For a full explanation of the course, click here.